Unbounce Answers/Getting Started with Unbounce/Setting Up Custom Domains and CNAMEs
BlueHost (my.bluehost.com)
Ryan Engley
posted this on January 03, 2012 01:58 pm
How to add a CNAME to your BlueHost hosted domain:
- Log in to your account at http://my.bluehost.com.
- Select the DNS Zone Editor in the Domains section.
- Select the domain you wish to modify from the drop down menu.
- Scroll down to the section Add a DNS Record.
- For the Host Record, enter only the subdomain of the address you want to use for your Unbounce custom Domain. For example, if you picked
promos.mydomain.comas your address, enterpromoshere. Or, if you're using a root domain such aswww.mydomain.comthen you'll want to enterwwwhere. Do not leave this blank. - Select
CNAMEfrom the Type dropdown menu. - Enter
unbouncepages.comas the Points To value.
- Click Add Record Now. You may need to wait up to a couple of hours for the CNAME to function.
For more information, you can access BlueHost's support documentation
You can find further steps for setting up your custom domain with Unbounce in our article How Do I Set up my Custom Domain [VIDEO]
Comments
this isn't working. it says i already have a cname record and that i have multiple cname records. i spoke with blue host and they said i have to change the A (HOST) section @ IP address to your IP address. Please advise as to what is the correct way to get this functioning.
Hi Christian - there are quite a few reasons we don't recommend updating using an A record for the the @ IP address. BlueHost wouldn't be familiar with Unbounce's set up which is why they'd still advise this method. Can you open a new support ticket and send us your account email address, the domain you're trying to configure, and the exact issue you're seeing?
I'm having the same problem; and Blue-host has suggested me to do the same thing. Can you please help?
HI Adam - generally when a host wants you to point to an IP adress, they're working with the root domain. Let's say your domain is "cheapelephants.com" and you want to use "www.cheapelephants.com" with Unbounce. Bluehost might be looking to set up two records. I'd recommend the following setup:
I am having the same issue has anyone figured this out?
Hello Marques - there isn't a solution for the A Record unfortunately. BlueHost must configure a CNAME record for your subdomain. If you can send screenshots of your DNS to support@unbounce.com, we may be able to coach you through the configuration process.