Unbounce Answers/Next Steps/Viewing Your Data

Getting Email Notifications for New Leads [VIDEO]

Oli Gardner
posted this on October 21, 2010 04:18 PM

You can set up Unbounce to automatically send you an email notification when one of your customers submits a form on your landing pages.

Want to get an email every time you get a new lead?

If you’re like most marketers, you spend a lot of time hitting the refresh key to see how many leads your lead generation landing page is producing. Unbounce lets you automatically receive an email alert whenever you get a new lead.

How to set up email notifications

Access the email notification settings in your page dashboard

To set up email notifications for your lead gen landing pages, click the “Email Me New Leads” link on your page dashboard as shown opposite.

You can then add your email (or a series of multiple emails) that should receive the notification. The subject line of the email is fully configurable – and defaults to include the name of your landing page for easy identification.

That’s it! You’ll now receive an email whenever you get a new lead from your lead generation landing pages without having to touch the refresh key.


Example Notification Email

Below is an example of what your notification emails will look like.

 

 

Comments

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Tim Burgess

Is there a way to have the emails come from the email address within the form instead of Unbounce Notifications <notifications=unbounce.com@sendgrid.me>

e.g. in the example above the email notification would be from Carter <carter@unbounce.com>

June 27, 2011 10:46 PM
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Michael Tucker

Is there a response for the question above?  I'd like to know the same so lead notification emails don't get held up in filtering.

October 13, 2011 07:21 AM
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Ryan Engley
Unbounce

Hi Michael - there is a workaround that will allow you to use our WebHook to circumvent the regular 'email me new leads' integration.  Using this method allows you the freedom to send unbranded email notifications, customize the address you want the lead notifications sent to, and possibly avoid the filtering issue you are experiencing.

You can take a look at our knowledge base article 'How Can I Send Unbranded Email Notifications' for more information on how to get started.

October 13, 2011 12:14 PM
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Nir Chanoch

Is there a way to receive a daily email with a list of all the new leads of that specific day, rather than get an email each time a new lead registers?

November 22, 2011 06:44 PM
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Will Bertoldi

How can I change the order of fields in the email notification?

April 15, 2012 04:38 PM
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Nancy Monteith

I would also like to know if there is a way to change of order of field, so they mirror the actual form.

June 20, 2012 08:02 AM
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Jerry Keefe

Me too.  I would like to know if there is a way to change of order of field, so they mirror the actual form

August 02, 2012 11:31 AM
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Ryan Engley
Unbounce

@Will, Nancy and Jerry - apologies for the late response.  Unfortunately that isn't a supported feature though I have opened a feature request thread for you in our community forum.  You can visit that thread here to add your vote and to provide any comments or feedback to the topic.

August 08, 2012 01:29 PM
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Amy Lyddon

Hi - how do you track back which of teh tested pages a specific lead came from? Now Rapleaf seems to have gone, do you have any ideas on how to do this

November 11, 2012 01:57 PM
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Ryan Engley
Unbounce

Hey Amy - the email notifications should contain the page name, URL, and variant the lead came from.  Is that the data you were looking for?

November 15, 2012 03:34 PM
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Florian Schoel

Client of mine had a good idea and i am hoping to get this accomplished:

the "from" adress in the email that gets sent out should be the "email" field filled out in the form by the user.
that way he just hits "reply" on his email and - voila - has the correct email adress in the "to" field.

do-able?

October 21, 2013 05:18 AM
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Evolution Travel Network

In which way I can stop the email notification? I put my email for the notification but now I would like don't receive them anymore. 
Thanks

Guendalina

January 13, 2014 01:12 AM
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Lou Sturm
Unbounce

Hey Ricardo - sorry for the delay on this! You can stop email notifications by visiting the page overview screen for the page in question. Click Email Notifications and delete your email address. Try that out! After, if you're still having trouble let me know, I'll be sure to dive in further.

January 22, 2014 02:22 PM
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Mark Hamilton

So, unbounce allows us to do everything - except this, where clients see emails coming from "Unbounce". It would be great if it came from leads@markscompany.com rather than Unbounce.  Please fix this.

April 15, 2014 06:20 PM
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Clint Maher

I wish to add my support to getting a 'reply to sender' feature being added. Our clients just want to reply to the lead email notification (as this has been how they have always done it pre Unbounce). 

Noticed the other two people whom asked for this did not get a reply....quite discouraging to see that attitude. 

 

Thanks. 

June 17, 2014 10:16 PM
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Mark Hamilton

Clint, 

The folks at Unbounce are unrelenting in their customer success work, believe me. I'm a very happy client regardless of the lack of a small few features. They are kind and great folks so I doubt that they didn't reply on purpose. May just have gotten lost in an email flood of some sort.

Most importantly, they monitor & act on the GetSatisfaction forum and support email quite aggressively. 

-Mark (happy client who doesn't work for Unbounce)

June 18, 2014 06:34 AM
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Quinn Omori
Unbounce

Hi Clint - As Mark kindly pointed out, definitely not ignoring this on purpose, so apologies that no one was able to answer sooner. And this is on our Product team's radar. 

While relatively speaking, this would be a smaller change, we are all hands on deck on a few other major features right now (responsive design, global scripts, and better spam filtering). There's also the complication of whether we do just a reply-to address or have the emails actually appear as sent from a different address. The latter will involve a lot more work around email deliverability. And while just adding reply-to should be easier, the majority of people we've heard from aren't just looking for that.

June 18, 2014 09:39 AM
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Clint Maher

Mark & Quinn, thank you both for your input. When you have clients asking questions, it's great to get fast answers!!

Glad to hear the news on the responsive update, as an agency that feature is high on our list. 

Cheers!

June 18, 2014 05:15 PM
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jeremy blossom

Is there a way to get email notifications containing all the leads at the end of the day, instead of receiving multiple emails with leads throughout the day?  It would keep my email a little bit more manageable.

Any ideas appreciated.

cheers.

June 24, 2014 01:54 PM
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Lou Sturm
Unbounce

Hi Jeremy! That's a great idea - I've added it to our list of reporting improvements and shared this with our Product Team. A daily summary of leads and conversions would come in handy.

In the meantime, could pulling a CSV of your leads work for you? On the page's overview screen you can download a CSV and export that into Excel or Google Spreadsheets. Not perfect, but hopefully it can be a viable workaround!

June 24, 2014 02:14 PM
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Quinn Omori
Unbounce

Hi Jeremy - there's not currently a way to do that, but it's a really great idea. I've let our product team know, but if you have the chance, please add it to our Community Forum as well: https://getsatisfaction.com/unbounce. We set our product roadmap based on user feedback and having a post in the forum might get folks with a similar need to chime in as well.

June 24, 2014 02:14 PM
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mike russell

Opting in for the "Reply-to" option; we want to add the leads to our system using an automatic email sync and filling the email field automatically using either the from or the reply-to field. Not possible right now meaning more manual work. (leads we receive from most other system do use this "reply-to" option)

July 14, 2014 05:46 AM
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Quinn Omori
Unbounce

Hi Mike - I'll pass this on to our UX team, so we can add it to the use cases we already have for this. Is the system you're using a custom one or is it commercially available? I'm just curious to know if other customers might be using the same system/running into the same issue.

July 14, 2014 09:47 AM